Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES)
Jordanian communities need innovative, sustainable ways to improve both how municipalities deliver services and develop closer relationships between citizens and the government.
In 2011, the Jordanian government committed to a wide range of decentralization reforms so citizens could become more directly involved in the plans and programs of their local governments. Decentralizing government operations also empowered municipalities and other local government bodies to provide for and respond to Jordanian citizens. The USAID Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES) project supported the development of more inclusive government operations. Citizens recognized their right to articulate their needs, and municipalities gained the organizational and management capacity to address those needs effectively. Consequently, communities became more cohesive and received the services they need.