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Supply Chain Management.

  • Technical Areas
  • Supply Chain Management
Transforming supply chains to improve low- and middle-income countries' procurement and public health systems
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Access to medicines, health products, food, books, and other essential commodities is elemental to ending extreme poverty, building human capacity, and creating vibrant markets around the world. Our multi-sector supply chain practice works with local stakeholders to transform their supply chain performance. Our dynamic portfolio of long-term projects adapts data-driven private sector practices to build resilient supply chains that have world-class efficiency, ease of use, and last-mile reach.

Learn more about our supply chain innovations.

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Services in Supply Chain Management

  • 01

    Forecasting and Supply Planning
  • 02

    Commodity Procurement and Freight Forwarding
  • 03

    Distribution and Transportation
  • 04

    Warehousing and Inventory Management
  • 05

    Data Visibility
  • 06

    Human Resources for Supply Chain Management
  • 07

    Laboratory Systems 
  • 08

    Pharmaceutical Waste Management

01 Forecasting and Supply Planning


We use and promote advanced quantification methods to improve forecasts and provide suppliers and managers with more accurate information to plan their procurements and deliveries, all of which helps countries avoid stockouts and product waste through expiration. Consolidating supply plans from multiple countries also allows for bulk purchasing and drives down commodity costs. Our experts…

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02 Commodity Procurement and Freight Forwarding


Using integrated logistics strategies, we adapt proven commercial methods for procurement and tools to optimize supply chain performance. These efforts allow us to build country‐level capacity to improve operations along local and global supply chains. Our approach to commodity procurement involves liaising with key vendors and suppliers of commodities globally and locally, subcontractor management, strategic…

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03 Distribution and Transportation


We provide technical assistance to outsource transportation for health commodity distribution and also facilitate this distribution. This includes conducting assessments of the private sector transportation and third-party logistics market in a country, providing assistance in the transportation tendering process, and providing assistance in ongoing vendor performance management, transportation cost, and service benchmarking.

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04 Warehousing and Inventory Management


Using data-driven solutions to improve in-country warehousing and inventory methods, we establish and continuously maintain appropriate inventory strategies for commodities purchased on behalf of USAID for distribution in partner countries. These strategies seek to strike the right balance between cost (including inventory, operating, transportation, and capital deployment) and service (including lead time, stock outs, and…

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05 Data Visibility


To achieve a high level of data visibility, we have a smart supply chain management information system that automates every step along the chain, from demand planning and sourcing to order management, logistics and warehouse management, and supply chain optimization. Additionally, we are fully responsible for ensuring the integrity, accuracy, completeness, and availability of data…

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06 Human Resources for Supply Chain Management


Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties. We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to…

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07 Laboratory Systems 


The full optimization of laboratory networks informs health commodity supply planning, equipment placement, and budgeting requests to secure sufficient funding. We use open-source data-driven optimization tools — Laboratory Efficiency and Quality Improvement Planning (LabEQIP) and ForLab — to improve local laboratory networks and advance high-quality service delivery across all countries.

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08 Pharmaceutical Waste Management


To avoid the indirect or direct impacts of poorly managed health care waste, our pharmaceutical waste management activities provide technical assistance to country counterparts. We implement best management practices, which incorporate appropriate health and safety measures, and environmental safeguards, which include proper disposal of medical waste in accordance with international norms and regulations.

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01 08

Supply Chain Workforces in Pandemic Response

Health systems in low- and middle-income countries are facing the urgent pressure of the COVID-19 pandemic. Watch our webinar recording.

Achieving Better Data: How an eLMIS is Transforming Malawi’s Health Supply Chain

Thanks to the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM), an electronic logistics management information system is improving operations and outcomes for the Ministry of Health in Malawi.

Thank You For the Medicine: Supplies Saving Lives in Rwanda

The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) improves health outcomes and builds brighter futures by supporting supply chain heroes worldwide with training, tools, and treatments.

Tracking Commodities Down to the Last Mile in Nigeria: COMS Webinar Recording

Recording from October 7, 2020 webinar on the Commodity Order Management System we are piloting in Nigeria.

01 04
  • Specialists
  • Resources

Grace Adeya

USAID Global Health Supply Chain-Technical Assistance (GHSC-TA) Francophone Task Order Malaria Task Order 2 Director

René Berger

Senior Vice President, USAID Global Health and Supply Chain Program – Procurement and Supply Management (GHSC-PSM) Project IDIQ Director

Rolando A. Berrios

Process Improvement Director, Quality Management

Gordon Brown

Deliver/Return Manager, USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) Project

Jennifer Chavez

Task Order Director, USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) Project

Barry Chovitz

Technical Director, USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) Project

View more
Preparing for the New Normal: Adapting Health Supply Chains to COVID-19 and Beyond
Leveraging Private Sector Transportation/Logistics Services in Nigeria
Quality Considerations of Zambian Wholesalers and Regulatory Authorities to Increase Availability and Access to Quality Maternal Newborn, and Child Health Products
Wholesaler Capacity to Provide Quality Assured Maternal, Newborn and Child Commodities
Coordinated Response to Cyclone Idai in Mozambique Provides Model for Supply Chain Emergency Response
Data Collection by Phone: The South Sudan Call Center
Data Visibility Makes all the Difference in Ghana’s 2018 LLIN Mass Distribution Campaign
Measuring Temperature throughout Global Health Supply Chains Using Internet of Things (IoT) Data Loggers
Activity Booklet: COVID-19 Messages for Kids
Webinar: Supply Chain Workforces in Pandemic Response
Vendor Managed Inventory: Shorter Lead time, Great Cost Savings, Larger Health Impact
  • Projects
  • Impact Stories
  • News and Blog

Tracking Products’ Temperature to Ensure Medication Quality

Tracking and documenting the temperature of products and storage conditions of medications from manufacturer to delivery can ensure product quality and inform supply chain decisions.

Improving Health through Digitized Logistics Information

Reliable availability of maternal, neonatal, and child health products in Pakistan is critical. A digitized and integrated Health Logistics Management Information Systems (HLMIS) can improve conditions.

Strengthening Logistics Information and Management Systems in Chad

Improving management of critical medical commodities in Chad is essential to sustaining the country’s progress in the fight against HIV/AIDS, malaria, and tuberculosis.

Fostering Responsible Local Stewardship of Global Fund Grants

Supporting national committees that coordinate Global Fund grants reinforces local ownership and strengthens the effort to end the HIV/AIDS, tuberculosis, and malaria epidemics.

Enhancing Logistics Management for Ghana’s Health Supply Chain

Ghana’s Supply Chain Master Plan establishes a vision for an efficient health supply chain, which will only be realized through enhanced logistics management, data visibility, and last-mile distribution.

Stronger Book Supply Chains for Honduran Schools

With schools able to access more reading materials through a stronger supply chain, students in Honduras are benefiting from higher-quality education.

Empowering Health Leaders in West and Central Africa and Haiti

Through the USAID Global Health Supply Chain (GHSC) - Technical Assistance (TA) Francophone Task Order, health leaders are improving national supply chains and advancing global health security.

Cutting-edge Technologies in Global Health Supply Chains

To improve access to high-quality health products worldwide, the USAID Global Health Supply Chain Program-Procurement and Supply Management project employs cutting-edge technologies and industry best practices to make global health supply chains more efficient and reach more people.

Transforming the Nigerian Agriculture Sector

Nigerians who farm for a living often face low harvests and sales, which threatens the population’s livelihoods, access to food, and health.

Using Evidence-Based Analysis for a Food-Secure World

An early warning system that provides timely data and evidence-based analysis helps the international community identify and respond to populations that lack access to safe and nutritious food.

View All Projects

Approaching 95-95-95 HIV/AIDS Goals by Focusing on Patients

Ensuring adherence to HIV treatment can significantly improve the quality of life for people living with HIV. A patient-centric treatment approach is successfully reducing the burden and helping the global health community maintain the progress made to end AIDS by 2030 during COVID-19.

A third party logistics provider uses a motorbike to transport samples across Nigeria.

Private Partnership Paves the Way to Better Health in Nigeria

Engaging private sector partners in Nigeria’s lab sample network has strengthened the country’s efforts to eliminate HIV/AIDS and made its global health supply chain more resilient in the face of COVID-19.

In TransIT: Enhancing Visibility Across In-Country Supply Chains

Chemonics is helping to ensure that health commodities are delivered where they are needed most by using a low-cost, easy-to-use, cloud-based transport management system that increases visibility across the in-country supply chain.

Strengthening Health Systems and Access in Senegal

To improve health systems, the government of Senegal is creating tools, policies, and processes to ensure quality health service delivery.

Access to Medicines Transforms Lives for HIV/AIDS Patients

Bolstering the health supply chain in Zambia equips health facilities with the medicines and other supplies needed to care for patients like Catherine Nalungwe who live with HIV/AIDS.

Building a Skilled Health Supply Chain Workforce for Haiti

Haiti acquired in-country expertise needed to address the problem of donated medical and laboratory equipment maintenance, moving one more step closer to self-reliance and sustainability.

Attention to Detail

Adjusting small aspects of the patient — and staff — experience in Ethiopia’s health facilities is leading to significant improvements in how the country provides health-care services.

Making Supply Chain Data Visibility a Reality

With a new tool at their disposal, health facilities in Malawi are collecting reliable data that ensures lifesaving medicines and supplies reach their final destination.

Making Vaccines More Visible

By expanding the reach of its vaccine management information system, Pakistan is poised to increase immunization coverage and save thousands of lives from preventable diseases through greater data visibility.

A One-Stop Success for Afghanistan

A new streamlined concept for customs processing — the one-stop shop — has transformed the way that Afghan traders can export their goods to neighboring countries and generate income.

Counterfeit medicines in circulation must be destroyed sustainably to limit the danger they pose on consumers.

Dealing with Counterfeits

A series of training events has helped Benin’s health supply chain workers learn how to safely dispose of counterfeit medicines that would otherwise find their ways into consumers’ hands.

Keeping Medicines Safe

Counterfeit and substandard medicines put millions of lives at risk in developing countries. In Kenya, Chemonics is equipping local testing labs to root out these killers.

Are Middlemen the Key to Stronger Value Chains in Uganda?

“Middlemen” is a term that often has negative connotations. But Stephen McCarthy, a Chemonics value chain expert, said middlemen have a key role to play in the transformation of agricultural value chains in Uganda.

Efficient Supply Chains Deliver Results in Kenya

By improving the pharmaceutical supply chain in Kenya, life-saving medicine is reaching more than 340,000 patients faster than ever.

View All Impact Stories

Where in the World Are Those Private Sector Partners?

As the countries of West and Central Africa struggle with ongoing health challenges such as a recent Ebola outbreak, one of the highest HIV/AIDS burdens in the world, and a fractured health infrastructure, many actors in the health supply chain remain unaware of what organizations and private companies already exist to provide valuable global health supply chain services…

3 Questions with Simon Cole: Re-envisioning Health Commodity Distribution in Zambia

Since 2016, the USAID GHSC-PSM project in Zambia has been working closely with the Ministry of Health, Medical Stores Limited, and other partners to improve availability and access to lifesaving health commodities through procurement, distribution, and supply chain technical assistance. GHSC-PSM and Medical Stores Limited (MSL)’s implementation of an innovative health commodity distribution system through a…

Creativity and Innovation During a Global Crisis

The full implications of the COVID-19 pandemic are yet to be determined, but it has disrupted nearly every aspect of socioeconomic activity at a breadth and scale not seen in modern memory. Now activities that once seemed routine — school, work, travel, errands, and social gatherings —present serious health risks, and the resulting lockdown is…

Upcoming Webinar: Emergency Supply Chain Response

Research has shown that planning for and investing in emergency preparedness in advance – and building resilient supply chains – reduces the amount of response funds needed and allows for a quick response to control, contain, and, hopefully, stop a disease before it spreads. As COVID-19 continues to spread across the world and within countries,…

3 Questions with Juan Felipe Sanchez Franco

During the past two years, the USAID Honduras Quality Reading Materials Activity (QRMA) Project worked with the Ministry of Education to acquire, print, and distribute more than 3 million teaching and learning materials. Chief of Party Juan Felipe Sanchez Franco offers some insight about the project’s successful collaboration with the ministry and other stakeholders. How did partnerships…

Chris Scott

News: Chemonics Announces New Executive Vice President Chris Scott

Chemonics International has named Chris Scott as its new executive vice president. Mr. Scott has more than 20 years of experience managing international development projects both worldwide and within Eastern Europe, Central Asia, and the Middle East, including 10 years serving as a member of Chemonics’ executive management team. In his new role, Mr. Scott…

Flying the Last Mile — Integrating Cargo Drones into Health Supply Chains

This post originally appeared on Devex. In remote regions of Malawi, terrain, infrastructure, and resource limitations delay — and can even prevent — lifesaving diagnoses and medicine deliveries to hospitals and health centers. Similar obstacles exist in countries across the developing world and the global health community is starting to turn to drones to speed…

News: Chemonics’ Executive Vice President wins 2019 ASCM Award of Excellence – Supply Chain Leader

On September 18, 2019, Chemonics Executive Vice President Jamey Butcher received the 2019 Award of Excellence – Supply Chain Leader from the Association for Supply Chain Management (ASCM), the global leader in supply chain learning, transformation, innovation, and leadership. Mr. Butcher oversees Chemonics’ global health supply chain portfolio, providing technical assistance and service delivery to…

News: Chemonics Recognized as Industry Innovators for Second Year in a Row

The Government Innovation Awards, presented by Federal Computer Week, Government Computer News, Washington Technology, and Defense Systems, showcases the best examples of innovation in government IT. This year, Chemonics earned recognition under the industry innovators category for its contributions and leadership to advance the private sector’s vital role in the government IT community. The award…

5 Steps to Better Government Supply Chain Technology

Automated information systems are now widely used to manage the data that flows throughout a supply chain, from procuring a commodity, to manufacturing it, and, finally, to distributing it to a consumer. For example, modern retailers like Amazon can track a product from the point of manufacture to the customer’s door. However, in the developing…

News: Partnering to Improve Lives in Frontier Economies

The Frontier Economies Logistics Lab (FELL) meeting will convene more than 100 forward-thinking supply chain leaders from the private sector, academia, and global development community to exchange ideas and harness commercial tools to enhance supply chains and improve people’s lives in developing countries. “This summer FELL meeting will focus on applying specific commercial tools and…

3 Ways to Better Protect Medicine Quality and Safety in Supply Chains

Medicines distributed at health facilities in small towns in Mauritania, large cities in Nigeria, and remote areas in Cambodia take a long journey to get there. It all starts with the manufacturers that produce them — many of which are based as far away as China or India. Once they have been produced by the…

News: Chemonics at the 72nd World Health Assembly

Every year, the World Health Assembly — the decision-making body of the World Health Organization —convenes to explore the top issues on the global health agenda. During the 72nd Session of the World Health Assembly, Chemonics looks forward to joining international stakeholders for side events that elevate the visibility of these issues, from universal health…

5 Reasons We Need Automation to Continually Improve Supply Chains

In global health supply chains, the geographic spread of delivery is often vast, the diseases we respond to are complex, and the potential risks for public health emergencies or supply chain interruptions are ever-present. This makes continual improvement that much more critical. Chemonics recognized this critical need in 2015 with the award of the $9.5…

News: Innovation, Technology, and Advancing the SDGs at ICT4D 2019

Digital technology has had a profound impact on global development across sectors and in many parts of the world. From April 30 to May 3, public, private, and civil society organizations from more than 80 countries will convene for the 2019 Information and Communications Technology for Development (ICT4D) Conference in Kampala, Uganda. Now in its…

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